REPUTATION REPAIR
Turn a damaged rating around.
A focused recovery program: professional responses, disputes for reviews that break Google's rules, and a push for fresh 5-star reviews — together.
- One-time recovery program
- Responses & disputes start straight away
- Real reviews only — never fake
The problem
A run of bad reviews quietly costs you customers every single day. People read your stars before they ever call.
Respond well, remove what breaks the rules, and outweigh the rest with fresh reviews from real customers.
FREE · 10 SECONDS · REAL GOOGLE DATA
See your rating the way customers do — free.
Type your business name. We'll pull your live Google listing and compare it with the businesses ranking around you.
You vs the businesses near you
Profile checklist
Score by The Star Company from public Google Business data. It is not a Google metric.
WHAT YOU GET
Three things that move your rating — done together.
Responses that reassure
Calm, on-brand replies to negative reviews that show future customers you handle problems well.
Disputes filed
Fake, spam or abusive reviews reported to Google for removal.
Fresh 5-star reviews
We help you collect new reviews from real customers to lift your average.
A prevention plan
A simple routine so your rating stays healthy after the repair.
Included
- Professional responses to negative reviews
- Dispute filing for fake, spam or abusive reviews
- A review-generation push with your real customers
- A prevention plan to keep your rating healthy
Not included
- Removing genuine reviews — Google only removes ones that break its policies
- Ongoing monthly protection — see the AI Local SEO Agent
WHY IT WORKS
You can't delete a bad review. You can outweigh it.
Respond to it well, remove the ones that break Google's rules, and bring in fresh positive reviews. Doing all three together is what moves your star rating fastest.
HOW IT WORKS
Recovery starts the day you order.
- Order the programA one-time recovery engagement.
- Give us accessAdd us as a manager on your Google Business Profile so we can respond and file disputes — steps below.
- We repair & rebuildResponses, dispute filings and a review push run together.
- You get the planA simple routine to keep your rating strong going forward.
THE ONE THING WE NEED FROM YOU
Add us as a manager. 60 seconds.
This is how we work on your Google Business Profile. You stay the owner, and you can remove us anytime. Do it now or right after checkout.
- Sign in as the ownerUse the Google account that owns your listing, then search your business name on Google — or open business.google.com.
- Open Business Profile settingsTap the ⋮ (three dots) on your profile, then Business Profile settings.
- People and access → AddChoose People and access, then tap Add.
- Invite us as ManagerPaste our email below, choose Manager (not Owner) and tap Invite.
Our manager email
hello@thestarcompany.co- A Manager can reply to reviews, post and edit your info.
- A Manager cannot remove you or delete your profile.
- Remove us anytime in People and access.
No Google listing yet? No problem — we create and verify it for you. Just tell us after checkout.
REPUTATION REPAIR
Start rebuilding your rating.
- Professional responses to negative reviews
- Dispute filing for fake, spam or abusive reviews
- A review-generation push with your real customers
- A prevention plan to keep your rating healthy
- One-time recovery program
- Responses & disputes start straight away
- Real reviews only — never fake
Questions, answered
Can you delete bad reviews?
Only reviews that break Google's policies can be removed. For the rest, we respond professionally and outweigh them with fresh positive reviews.
How long does it take?
Responses and disputes begin immediately. Rating recovery builds over the following weeks.
Do you post fake reviews?
Never. New reviews only come from your real customers — fake reviews break Google's rules and US law.
Is this ongoing?
No — it's a one-time repair. Pair it with the AI Local SEO Agent if you want your rating actively protected afterwards.
Is it safe to add you as a manager?
Yes. Manager is Google's limited role: we can reply to reviews, post and update your info, but we can't remove you as owner or delete your profile. You can remove our access anytime from People and access.
